My partner and I not long ago took a trip for the Virgin Islands and returned on three/eleven/13. Our Flight residence on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We have been imagined to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in Big apple following a two hour layover. We were being reassured in St. Thomas that we might make our link and the aircraft would watch for the connecting passengers. Once we arrived in San Juan we uncovered our flight experienced currently taken off. In endeavoring to resolve this we ended up scolded for going to the Incorrect counter (We were despatched by an American Eagle worker on the American ticket counter). Incredibly although, Despite the fact that we experienced committed that “fake pas,” he was able to print a Jet Blue ticket from his American terminal! Fortunately we have been at last on our strategy to our location – JFK in Ny. When we requested about our baggage the American agent in San Juan wasn’t positive what to inform us. He said they'd almost certainly missed the flight to JFK as well but to examine when we arrived there. As we anticipated, our luggage did not follow us to Ny so we filed a assert and were being despatched on our way back to Lisbon, CT three several hours faraway from The big apple. The subsequent morning, on three/eleven/13, we named American Airways about our bags and that’s in which the runaround commenced. We were originally explained to that our luggage Must have made it to JFK that early morning but they may not convey to.
At sign in for flight 2356 my bag was viewed by personnel as outsized. Put in sizing Check out & was 1 inch to tall . My gripe- my partner with equivalent bag wasn't ( diff coloration) asked to dimensions Check out. observed a lot of of course way too tall luggage earlier Check out pt. your dropping $.
There was no gate ready for us and we waited a hour in advance of one was All set. That was not what we predicted.
Hi，I wanted to inquire questions on bring a cat from your U.S. to China, so I identified as your Chinese service. The girl identified as Annie picked my cellular phone. I requested my issue and she or he reported ” there is absolutely no way” I reported an individual told me it is possible. She claimed ” They can be lying” she did not give me any rationalization. I decided to get in touch with once again, A different woman answered my phone.
Their service has become horrendous. After I failed to catch a connecting flight to my grandmother’s funeral because they only experienced just one mechanic in your entire airport, they agreed to buy my hotel prices. However, it took them 3 months to have back again to me, and by the time I received the check, it had previously been cancelled.
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I have constantly made use of continental airways and had transformed to American but following this incident I don’t Imagine unwell ever fly with you fellas anymore a cockaroach with a airplain im absolutely sure Anyone on Fb would want to no concerning this even the news extremely discustin and awful I believed airplains ended up pest contal no cost.
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On seven/19/2013 I flew by American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Truly worth airport. I'd the worst knowledge I have at any time experienced Along with the American Airways Reps there and Once i named consumer service they were no help either. Very first, just one of one's Reps despatched us to the wrong gate; I had to talk to a representative where by our flight would be departing from due to the fact a gate range was not on my boarding pass. We went to the gate instructed and have been despatched to the wrong gate, due to the fact we were at the incorrect gate we did not hear our departing flight facts causing us to miss out on our flight. We went for the counter requesting a standing of our flight because we had read nothing, one particular AA attendant within the station wasn't ready to glimpse something up since she was typing or performing another thing. I explained to her that it had been important since we could miss our flight. She didn’t care. click this While there was a lengthy line of men and women ready to speak with the sole AA rep offered. I waited in line for as long as I could, I then noticed an AA agent walking by and I finished her for help, she said there was absolutely nothing she could do and sent us to a different AA desk. We went to that desk and we ended up explained to our plane was right there outdoors getting ready to consider off and that they might not allow us to over the airplane mainly because if they called the AA representatives about the airplane and ask them to wait for us it makes everybody nuts?
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The worst flight encounter of my lifetime was using my loved ones of 16 on American Airways. Lost our baggage both of those ways. We will not be flying American yet again.
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I would prefer to fly this Monday vs Sat but was advised I will be billed a payment. That’s outstanding , looking at I have already been flying with American for over six yrs and would by no means take into consideration flying with anyone else at any time.
My partner and I flew from Palm Springs to Ft. Myers Florida, over the return trip, flight 2233 from Dallas, my partner Rick Barnes was Minimize incredibly terribly by a thing within the seat when he set our luggage in the overhead compartment. We called the Hostess and Regardless that blood was gushing out of the wound, he was provided a band aid to deal with the five inch gash in his leg. We were told that once Anyone boarded, the hostess would return with the main aid package and would need to make a report.